An alarm that only makes noise relies on a neighbour caring enough to act. Back-to-base monitoring connects your system to a monitoring centre around the clock — so when it triggers at 3am, or while you’re overseas, someone actually responds. Available for homes, businesses and strata buildings across Sydney.
What’s included
- Connection of your alarm to a 24/7 monitoring centre
- Verification of every activation before escalation
- Your nominated contact list, in the order you choose
- Response dispatch when required
- Event history you can review
- Optional CCTV monitoring alongside the alarm
- Support if the system needs adjusting after go-live
Who it’s for
Homes
Especially useful if the property is empty during the day, you travel often, or you have a holiday home you can’t check on.
Business & industrial
Overnight and weekend cover for premises holding stock, equipment or records, with escalation to your nominated staff.
Strata buildings
Cover for plant rooms, storage and common areas, with escalation to the building manager rather than individual residents.
How much does back-to-base monitoring cost?
Monitoring is a monthly service, and the cost depends on whether it’s a home or commercial site, how many zones are monitored, whether CCTV is included, and the response level you choose.
If your alarm is already compatible, connecting it is usually straightforward. We’ll confirm compatibility and give you the monthly figure up front — no lock-in surprises.
How monitoring is set up
Free consultation
We check your alarm’s compatibility and what needs covering.
Clear monthly price
Connection and monthly monitoring confirmed up front.
Connect & test
We connect, run a live test and set up your contact list.
Systems we can monitor
We can connect most major alarm brands, including systems installed by another company. If yours isn’t compatible, we’ll tell you what upgrade is needed and what it costs.
Areas we cover
We install across greater Sydney — the Lower North Shore, Northern Beaches, Inner West, Eastern Suburbs, the Hills District, Parramatta and Western Sydney. Not sure if you’re in range? Give us a call — chances are we are.
